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Wednesday, February 8, 2012

Telemarketing: The Key to Running a Successful Market Research

There is not much needed to be said about the importance of market research to running a business as its significance is pretty obvious. Now, the concern will probably fall on how to enhance market research in spite of the complex market trend today.

Primary market researches are expensive and time consuming. They also require intense expertise that is why businesses in the United Kingdom opted to seek help from telemarketing call centres that are adept, experienced and reputed in handling market research through telephone surveys.

These businesses prefer telephonic surveys as a market research tool for it is less expensive than in-person. It has the advantage of possibility to influence response rate by encouraging reluctant respondents to participate and there is a scope of probing an open-ended question and ability to clarify questions for respondents. The use of live operators as interviewers also boost the confidence of respondents to participate actively in the study. The idea alone of giving them voice motivates them to respond accordingly. The introduction of VOIP or Voice over Internet Protocol also makes the tool more befitting to businesses who aim to deliver messages in an organized manner.

Telemarketing is always a reliable medium when it comes to market research. Aside from being cost-effective, it is also a very effective tool to generate results in less time. Moreover, the cost of obtaining a successful market research is maybe beyond your firm's budget, and/or you may not have the right people to carry such big responsibility, so it is very crucial to seek assistance from third parties who specialize in telemarketing as market research tool.

Your market research will be better off with telemarketing. Invest your resources wisely by looking for a telemarketing service provider that has a record of accomplishing successful market researches. Surely failure has no place in your business so hire a first-rate telemarketing call centre to handle your research campaign and to ensure quality service all the time

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