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Wednesday, August 29, 2012

Get To Your Busy Prospects in Three Ways

The thing about lead generation and appointment setting work in the United Kingdom, when your aim is to get more SEO leads, is that it can be a real pain. This is especially true if the prospects you want to meet are the type who can hardly give time. Such busy individuals will present a unique challenge for even veteran telemarketers. But it can be handled. You can generate B2B leads from such firms. What you need to do is to pay close attention to cues left by your prospects, and then act on them appropriately. There are also things you need to pay attention on, like:
  1. Cut to the chase – the reason lead generation for SEO service providers may not be that successful is probably due to you saying too much. Delete the extraneous words in your spiel, and you will get more B2B leads.
  2. Craft your message right – old-school cold calls is out, and what you need to know now is how to craft the right message that will encourage them to work with you. It is all in personalization.
  3. Capture the facts – before you do a sales call, you need to be sure that you have done your homework. Some firms have their own unique problems that you ought to know how to solve.
All that remains is for you to invest in a good medium of communication, like telemarketing. In the business environment of the United Kingdom, you really have to give your best shot.­

Friday, August 17, 2012

Leveraging Relationships for Successful Marketing

How to be successful in marketing means leveraging on relationships, especially with your sales leads and consumers in UK. Here are some tips:

1. Listen to what they say. What are your leads and customers are talking about? And just as vital, what are they not talking about? If you only listen enough, you’ll discover more about the pain points of your customers so that you could engage them in those conversations that are focused on seeking solutions. Listening well calls for the motivation and enthusiasm to put customers’ opinions above the business’ own perspective of itself.

2. Always make way for innovation. Be forewarned: the market is open to the attention of various b2b leads and customers, the moment they get tired of your brand. Therefore, you just cannot afford to spoon-feed your readers the same content every single day; concentrate on the relationship with your readers, your brand advocates (people who favorably speaks about products/brands, and then passes on some positive word-of-mouth messages about that brand/product to others), in a way that the conversations would remain interesting, fresh and relevant.

Never settle for mediocrity. Try to appeal to your customers and see your business grow and prosper as you strive for innovation according to what your brand advocates feed you.

3. Utilise social media marketing not only for selling, but to serve. Ask your business leads and prospects how to serve them well and establish real customer service practices into place making use of social media marketing for quick and continuing engagement with your consumers.


Monday, August 13, 2012

Telemarketing Still Works Well in UK

It is comforting to know that some good things never change; case in point—telemarketing. Still, telemarketing has already been part of the business scenes in UK. There are plenty of companies who can attest to the fact that it is by far the best alternative they got if they truly wish to be successful and productive in their country.


Getting the services of telemarketing in United Kingdom is no longer a new idea. Business organisations usually look for call centres in order for their marketing and promotions to be managed by the best. Telemarketers are the best people to depend on in terms of making enterprises publicised to their marketplace. And if they plan to maximise their sales, then there’s always cold calling—which seems to be a feasible option. These cold callers are experienced and well-trained for this kind of task, plus, they always deliver the results. Moreover, it is also due to their dependability as well as the more affordable pricing which call centres are the preferred choice utilised by many businesses.


Therefore, if you are seriously considering about providing your business the affordable but still without compromising on quality, then getting the services of telemarketing companies is your best bet. B2b telemarketing services has been existing for several years now, with its endurance a testimony to its strength in making companies grow and succeed. By the way, it worked (and still works!) well with the other companies and enterprises, and it always delivers to its promises. All you have to do is to choose the right telemarketing provider.


Wednesday, August 8, 2012

Avoid These Mistakes in B2B Calls

We all make mistakes. But then, there are some mistakes which can have even more damaging effects than others. The same is true with telemarketing services.

Here are the detrimental b2b telemarketing mistakes to prevent for you to gather more b2b sales leads and win more customers.

  1. No prepared agenda at all. There’s no excuse for that. Failing to prepare and merely relegating to winging it won’t make it. If you want to make sure that you establish value on each call that you make, then you have to create and share the agenda with your b2b leads and clients.
  2. Not listening well. For people who work in a call centre especially doing outbound telemarketing services calls, listening well is a must. Listening attentively shows that you’re truly interested in what the client is about to say, and you’re not only thinking or concerned about yourself.
  3. Not building trust. B2b lead generation and sales is about gaining the trust of your clients. If you can’t earn it, then there will be no relationship opened, no business opportunities and so in the end, there’s no deal. First and foremost, you earn people’s trust if you keep your commitments.
  4. You fail to manage their expectations. This can also be considered lying. Or the sin of omission. Oftentimes, sales representatives are so deeply involved in whatever they’re selling that they neglect (intentionally or not) to explain in detail the necessary path which the prospect has to go through in order to arrive at the results.



Friday, August 3, 2012

Effective Selling Tips Over the Phone

How can call centre staff in UK maximise their efficiency in telesales? Here are some ideas and tips.
  • Just sound natural. There are some callers who sound ‘phony’ over the phone. Either they are merely reading from scripts handed out to them by their supervisors (and they’re “forced” to read them) or they never really take time in understanding what they have to say clearly and effectively enough. Clients want call centre agents that sound natural and can carry a good conversation. They don’t like callers that sound more like a robot than a real person at the end of the line.
If you are assigned on a new project, account or department, then you have to find time in learning everything there is to know. Especially in what you have to say and convey to your b2b sales leads and prospects. If only callers make an effort in doing this more often, they’ll begin to sound more natural if they mastered the script, since they can inject their own personality and vocal inflections.
  • Make every call interesting. At some point in their careers, people who make outbound telemarketing calls everyday can grow bored. Most especially if they keep on saying the same things on every call to different prospects.
On your side, you said your script like 50 times this day already. You’ve probably memorised it and you can even see it in your sleep. But on the side of that specific customer, that is perhaps the first time he heard that.

If you are on their shoes, of course, they deserve the best call from you instead of the usual and bored voice from the one calling them. Won’t you?