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Friday, July 20, 2012

Things To Consider Before You Implement A Telemarketing Campaign

A well-planned telemarketing campaign would generate an excellent return on investment. However, a lot of inexperienced firms think that they could implement a reasonably priced telemarketing services program by employing telemarketers as a minimum wage earner, rapidly training these callers on how to perform calls properly and then search for business appointments or generate sales leads. This is a huge misconception. Most of the reliable, experienced telemarketing services firms in UK have well-trained telemarketers, and they also train their new staff on how to deal with their leads and prospects appropriately.

Unfavorable effects can come about because of the following reasons.
  • One of the most usual reasons is that the real cost is so much more than the rate per hour. And some other costs, like the resources and the time for the recruitment, hiring, training and interview process—also need to be taken into consideration.
  • Except if you got a significant experience in professional telemarketing, such as list generation, database management, data scrubbing, data profiling services, script development, quality assurance, caller management, your in house telemarketing campaign might not be that productive.
It is also essential to take into account that in-house telemarketing campaigns normally take time to execute and usually can’t ramp up that fast compared to a outsourced solution.

The last but most important thing to be attended to is about refund policy. Majority of the dependable telemarketing firms would have some sort of recognized course of action if ever you already plan to cease the campaign before its intended completion timeframe and still acquire a fractional return on your investment.

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